cpunk Privacy Policy – Your Data, Protected

When you register and use cpunk, we collect certain personal information to provide you with a safe and personalised gaming experience. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history, which is necessary for processing deposits and withdrawals. Device and usage data— including your IP address, browser type, and in-app activity — is collected automatically to help us detect fraud, improve platform performance, and personalise your experience. We may also collect identity verification documents such as a government-issued ID as required by Philippine regulations for account verification. All information collected is stored securely and used only for the purposes described in this policy.

cpunk uses your personal data primarily to operate your account, process transactions, and deliver the gaming services you have signed up for. We use your contact details to send you important account notifications, security alerts, and updates about platform changes that may affect your experience. Your transaction history and gameplay data help us detect unusual activity, prevent fraud, and ensure that our platform remains fair for all Filipino players. We may use aggregated, anonymised data for internal analytics and product improvement — this data cannot be used to identify you personally. If you have opted in to marketing communications, we may send you promotional offers and platform news; you can withdraw this consent at any time through your account settings. We do not use your personal data to make automated decisions that produce significant legal effects without human review. Any new use of your data beyond what is described here will be communicated to you before it takes effect.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers — such as payment processors, identity verification partners, and cloud infrastructure providers — who assist us in operating the platform, and these partners are contractually bound to handle your data securely and only for the purposes we specify. In certain circumstances, we may be required to disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if required by applicable law. If cpunk undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance. We may share anonymised, aggregated statistics with industry partners for research purposes, but this data will never identify you individually. All third-party partners we work with are evaluated for their data protection standards before any sharing arrangement is established. Your privacy remains our priority in every partnership decision we make.

cpunk employs industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using TLS (Transport Layer Security) to ensure that your information remains private during transit. We store sensitive data — including financial records and identity documents — in encrypted form on secure servers with restricted access controls. Our security team conducts regular vulnerability assessments and penetration tests to identify and address potential weaknesses in our systems. In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant Philippine authorities within the timeframes required by law. We encourage you to use a strong, unique password for your cpunk account and to enable any additional security features available in your account settings. If you suspect any unauthorised access to your account, please contact our support team immediately so we can take swift action.

As a registered player on cpunk based in the Philippines, you have a number of rights regarding your personal data under applicable data protection laws. You have the right to access the personal information we hold about you and to request a copy of it at any time by contacting our support team. If any of your information is inaccurate or incomplete, you have the right to request that we correct it promptly. You may also request the deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected, subject to our legal obligations to retain certain records. You have the right to object to or restrict the processing of your data in specific situations, and to withdraw your consent to marketing communications at any time without affecting the lawfulness of prior processing. If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We are committed to responding to all data rights requests within the timeframes prescribed by Philippine law.

We retain your personal data for as long as your account is active and for a period thereafter as required by Philippine gaming regulations and financial record-keeping obligations. When your data is no longer needed, we securely delete or anonymise it in accordance with our internal data retention schedule. cpunk uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse platform usage patterns. Essential cookies are necessary for the platform to function correctly and cannot be disabled; optional analytics and preference cookies can be managed through your browser settings or our cookie preference centre. We do not use third-party advertising cookies that track your activity across other websites. A full list of the cookies we use and their purposes is available in our cookie notice, which is accessible from the platform. By continuing to use cpunk after being informed of our cookie practices, you consent to the use of essential cookies as described.